Where it all started:

IT Evolution is a sister company to KS Consulting, founded in 2002 to primarily offer sales, service and consulting on the Sage Pastel range of products.

As the KS Consulting business grew, our clients were increasingly asking us to provide them with IT Support, and as this need for affordable, reliable and knowledgeable IT service grew, in 2007, the decision was made to form IT Evolution as a separate company to service these clients.

Since then, IT Evolution has grown to become a trusted IT service company providing a wide range of IT support services and products.

IT Evolution today:

At IT Evolution we realized early on that we needed to do more than just provide hardware, software, Pastel installation and support. We focus on providing our customers with the best possible service, value added information and a candid approach to business.

We don’t strive for a corporate image, but rather strive to achieve real business partnerships with real people, resulting in us being more than just an average I.T. Company.

Currently we employ around 29 staff members with a wide range of proficiencies and are able to offer support, sales and service in the following areas:

  • Hardware and Software Sales
  • Managed IT Services
  • On-demand IT Support
  • Computer Repair
  • Remote Monitoring and Management
  • Network Installations and Maintenance
  • Cyber Security Consulting
  • Cloud solutions, including migrations to Microsoft Office 365
  • UPS, Printers and Consumables
  • Web Hosting
  • Web Design
  • Internet Connectivity

With offices in Randburg, Johannesburg as well as Cape Town, IT Evolution currently service clients as far afield as Boksburg, Pretoria, the Westrand as well as the Northern, Southern and Western suburbs of Cape Town on a day to day basis.

We also service certain clients on a national scale.

2590
Workstations Managed
270
Servers Managed
23
Staff Members
11
Years in Business

Partnerships:

IT Evolution has partnered with a number of third-party hardware and software vendors, which we believe are beneficial to our client base, and to this end we are proud to be associated with the following companies:

Microsoft, Mimecast, SolarWinds, SonicWALL, Bitco, Intel, Dell, HP, Internet Solutions, Afrihost and Liquid Telecoms.

We are proud to be partners of the following companies:

Microsoft
Mimecast
Solarwinds
Sonicwall
Bitco

Client Profile:

Our client base consists of residential, micro, small, medium and large businesses. Our clients falling into all spectrums of the business world and ranging from small owner driven businesses to mining, industrial and manufacturing corporations.

All of our consultants have a general understanding of all our clients’ sites, with certain consultants having an in-depth knowledge of specific client sites and their industry. This means we have an understanding of clients’ specific industry requirements, which enables us to provide valuable feedback and industry related solutions. Should a certain consultant be unavailable, other consultants have the ability to assist you with your requirements.

We continually send our consultants on refresher courses to keep up to date with new developments in our evolving industry. Staff retention and skills development are a pillar of our success.

We are proud to be the preferred IT services supplier to the following clients:

Blue Bulls
HCI Coal
heunis
Pharmaline
WLH
Air Mauritius
SAIL
Openfield

Customer Support Values:

  • We do not insist on maintenance or service level agreements.
  • When requested, we provide custom maintenance agreements designed to best suit your business needs.
  • We provide free 24-hour telephonic support. The cell phone numbers of the owners and consultants are readily available.
  • We provide 24-hour on-site support to best accommodate our clients’ needs, at normal business hours rates.
  • There is timely scheduling of consultants, dependant on the seriousness and urgency of the problem.
  • All clients receive our best level of service always, no matter the size of their business.
  • We have qualified and knowledgeable consultants.
  • We have close partnerships with I.T. and Pastel companies in other provinces to ensure no matter where you are in South Africa your needs will be met.
  • We regularly contact the clientele to ensure:
    • Work done has been carried out to their satisfaction.
    • Any new requirements are dealt with.
    • They are updated on new developments and upgrades.

© 2019 IT Evolution. All rights reserved.

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